Contact Sales
Fill out the contact form below and our team will reach out to you.
Trusted by the most tech forward lenders
Trusted by the most tech forward lenders
Trusted by the most tech forward lenders
FAQs
Some questions we get asked the most
What makes Salient different from other voice agent providers?
Salient's AI agents are purpose-built for financial services, with compliance at their core:
Fully trained on CFPB, FCRA, TILA, and UDAP regulations before they handle a single call
Real-time monitoring ensures every interaction follows strict financial services protocols
Built-in safeguards prevent unauthorized disclosures and maintain data privacy
Consistent documentation for regulatory audits
Zero tolerance for deceptive practices or misleading statements
While other AI solutions retrofit compliance as an afterthought, Salient's agents are built from the ground up to protect your institution and your customers. The result? Compliant, efficient customer service that reduces risk while increasing satisfaction.
What languages do you support?
We can engage in English, Spanish, Portuguese, and Vietnamese.
Are your compliance guidelines constantly updated?
Yes, our AI contact center and compliance agents are updated every month, incorporating new rules and regulations.
How secure is my data in Salient?
Each lender receives their own private cloud, so there is no potential for data leakage. Salient is also SOC 2 and PCI L1 compliant, with regular penetration testing.
Can I integrate Salient with other lending tools and services?
Yes, Salient integrates seamlessly with popular payment processors, loan management systems, and contact centers. We're adding new integrations everyday.
What kind of support does Salient offer?
With industry-leading SLAs, each customer will receive a dedicated customer success manager to ensure they are receiving optimal results.
What makes Salient different from other voice agent providers?
Salient's AI agents are purpose-built for financial services, with compliance at their core:
Fully trained on CFPB, FCRA, TILA, and UDAP regulations before they handle a single call
Real-time monitoring ensures every interaction follows strict financial services protocols
Built-in safeguards prevent unauthorized disclosures and maintain data privacy
Consistent documentation for regulatory audits
Zero tolerance for deceptive practices or misleading statements
While other AI solutions retrofit compliance as an afterthought, Salient's agents are built from the ground up to protect your institution and your customers. The result? Compliant, efficient customer service that reduces risk while increasing satisfaction.
What languages do you support?
We can engage in English, Spanish, Portuguese, and Vietnamese.
Are your compliance guidelines constantly updated?
Yes, our AI contact center and compliance agents are updated every month, incorporating new rules and regulations.
How secure is my data in Salient?
Each lender receives their own private cloud, so there is no potential for data leakage. Salient is also SOC 2 and PCI L1 compliant, with regular penetration testing.
Can I integrate Salient with other lending tools and services?
Yes, Salient integrates seamlessly with popular payment processors, loan management systems, and contact centers. We're adding new integrations everyday.
What kind of support does Salient offer?
With industry-leading SLAs, each customer will receive a dedicated customer success manager to ensure they are receiving optimal results.
What makes Salient different from other voice agent providers?
Salient's AI agents are purpose-built for financial services, with compliance at their core:
Fully trained on CFPB, FCRA, TILA, and UDAP regulations before they handle a single call
Real-time monitoring ensures every interaction follows strict financial services protocols
Built-in safeguards prevent unauthorized disclosures and maintain data privacy
Consistent documentation for regulatory audits
Zero tolerance for deceptive practices or misleading statements
While other AI solutions retrofit compliance as an afterthought, Salient's agents are built from the ground up to protect your institution and your customers. The result? Compliant, efficient customer service that reduces risk while increasing satisfaction.
What languages do you support?
We can engage in English, Spanish, Portuguese, and Vietnamese.
Are your compliance guidelines constantly updated?
Yes, our AI contact center and compliance agents are updated every month, incorporating new rules and regulations.
How secure is my data in Salient?
Each lender receives their own private cloud, so there is no potential for data leakage. Salient is also SOC 2 and PCI L1 compliant, with regular penetration testing.
Can I integrate Salient with other lending tools and services?
Yes, Salient integrates seamlessly with popular payment processors, loan management systems, and contact centers. We're adding new integrations everyday.
What kind of support does Salient offer?
With industry-leading SLAs, each customer will receive a dedicated customer success manager to ensure they are receiving optimal results.